![]() ![]() Click “Install New” to install the file on PEGA platform. ![]() ![]() (Note: If the FacebookChannel component is not displayed in the section, obtain a zip file for the component from PEGA exchange. In the Available components section, select the Enabledcheck box for the FacebookChannel component. If the FacebookChannel is not listed, click “Manage Components”. In the Enabled components section, make sure that the FacebookChannelcomponent is displayed in the list. In designer studio, click the name of your application and click “Definition”. (I have a PEGA 7.3 Personal edition installed in my machine and created a sample application). We can use Facebook messenger as a PEGA Intelligent Virtual Assistant to interact with PEGA platform.īelow are the steps involved. This article explains on how we can configure a Facebook chatbot. ![]()
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